Foxx PC Repairs and Upgrades

We have two office locations. 505 Briar Jump Lane Blythewood SC, 29016 1079 Grove Landing LN Grovetown GA, 30813 We are also mobile and can come to you. We are also able to provide remote support across the continental United States.

Since appointments are scheduled, our hours vary. We work to accommodate our clients. This can mean an early morning appointment before work, an evening appointment or even an appointment on Sundays. So that our team can have a life outside of work, we generally return phone calls from 9am to 5pm Monday through Friday. We have an after-hours emergency call-back system and there is a small charge for callbacks outside our normal phone hours.

All services require a 25.00 non-refundable diagnostic fee. If you decide to use our services, the 25.00 diagnostic fee will be applied to your final bill. We do everything by the hour. The reason is simple. Why pay for what you don’t need? Some jobs take longer, some shorter. We keep you informed and in control. While our guesses aren’t perfect, we’ll let you know how much longer the job will be. We WON”T run up a bill without chatting with you and offering you options.

Depending on the serverity of the problem and what all you want done, it can range from an hour to 24 hours. During your appointment, we’re working on your computer. When we’re done, your computer is fixed. At your location or ours.

No. If you drop your computer off to us, we will set a time the computer will be ready for pickup. We kindly ask that you come pick up your device at the quoted time by our technician. If we are not close to finishing fixing your computer by the time we told you, we will call you to let you know what time it will be done and why it won't be fixed at the quoted time.

Experience, professionalism and trust. Experience: our team has the breadth and depth of experience to solve almost every problem out there. Granted, we can’t promise to solve it all. Nobody can do that (and you shouldn’t trust anyone that makes that type of claim). Dave’s been doing this type of work since 1990 and is a problem-solver. Our team of technicians work together to solve problems. This is all we focus on. Professionalism: this isn’t some fly-by-night operation. We’ve been in business since 2003 and will be here for the long term. It sounds silly, but we’re proud we collect sales tax. We’re part of the business community. Although we never hope to use it, we’re insured against most mishaps. Our techs wear a uniform so you can clearly identify them. They take careful notes at each service call and we have signed agreements before we begin work. We take cash, check and credit cards. Upon approval, we can also invoice customers. Trust: that’s really what it comes down to. It isn’t just that you can trust the people working on your computers. You trust that we’ll keep your information private and confidential. Most important, you can trust that we’re right and fair in our diagnosis and repair. We’ll fix the problem without trying to sell you products or services you don’t need.